1. IPTV Canada Subscription Refunds
At canadian-iptv.shop, all IPTV Subscription sales are final once the service has been activated and login credentials delivered.
Refunds are not issued for:
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User error during setup
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Incompatible devices
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Change of mind or switching services
However, if a verified technical issue prevents you from accessing the service:
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You must contact us within 7 days of purchase.
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We will investigate the issue and offer support.
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If we fail to deliver a working solution, a partial refund or extension may be provided.
This ensures a fair process for genuine IPTV Canada service concerns.
2. Cancellation Policy
You may cancel your IPTV Subscription at any time through your account dashboard.
Upon cancellation:
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You will retain access until the end of your billing period.
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No prorated refunds are issued for mid-cycle cancellations.
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Auto-renewal will be deactivated for the next cycle.
This applies to both monthly and annual IPTV Canada subscription plans.
3. Refund Eligibility Due to Service Disruption
We aim to provide stable IPTV access across Canada. However, you may qualify for a refund or service credit if:
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The service is unavailable for more than 24 hours.
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The outage is caused by internal technical issues and not your internet, device, or setup.
To qualify, provide:
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Screenshots of the issue
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Date and time of failure
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Your registered email or account ID
Refunds may be offered in the form of:
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Store credit
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Partial refund
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Subscription extension
4. How to Request a Refund
To initiate a Refund & Return Policy IPTV Canada request:
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Contact support at: support@canadian-iptv.shop
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Include your order number, email address, and a detailed issue description.
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Requests must be made within 7 calendar days from the date of purchase.
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We will respond within 2 business days with a resolution.
Approved refunds are issued to the original payment method within 5–10 business days.
5. Refunds Not Issued For
We do not issue refunds if:
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Your device does not meet the system requirements.
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You didn’t follow setup instructions provided by our support.
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You failed to contact support to resolve an issue.
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You used a VPN or proxy that interfered with access.
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The refund request is made after 7 days of activation.
Our IPTV Canada services are carefully tested and optimized to work across many devices and internet setups.
6. IPTV Box & Code Return Policy
We do not sell physical IPTV boxes. All IPTV codes and accounts are delivered digitally.
There is no return process for digital content. All IPTV Subscription codes are considered “used” upon delivery.
7. Service Interruptions
Short outages due to maintenance, third-party providers, or internet slowdowns are not valid grounds for refund. Our IPTV Canada team will always notify users of scheduled service downtime via email or website banners.
8. Fraud Prevention
Accounts that request chargebacks without attempting proper support will be:
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Permanently banned from canadian-iptv.shop
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Reported to payment gateways
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Blacklisted from future purchases
Please reach out to us first — we are happy to assist you.
9. Contact Information
For all refund or return matters, please contact us at:
📧 Email: support@canadian-iptv.shop
📍 Address: 175 IPTV Drive, Toronto, Ontario, Canada
🌐 Website: https://www.canadian-iptv.shop
